DAMESATHOME@YAHOO.CO.UK send the Dame your information, discretion assured.
Comments are welcome but do not necessarily reflect the view of the Dame. Offensive/inappropriate comments will be deleted and the poster banned.
Friday, 2 May 2014
THE DAME DEMANDS THE EMPTY HEAD OF CLLR E. CAMPBELL
The Dame may have had reservations about the late Shireen Ritchie, but she would be shocked by the incompetent way Cllr E Campbell was handling the chaos of the new Special Needs Transport contracts.
This letter from an anxious parent backs up the list of concerns detailed by Cllr Blakeman.
EMPTY HEAD CAMPBELL
The vapid Campbell, who glories in being photographed with celebrities, has been telling all who will listen, "it's the leader, Cllr Paget-Brown and Nicholas Holgate who are to blame". Time the very sensible Paget-Brown booted this liability out his Cabinet....for the sake of the vulnerable children The woman is a menace!
I don't think I have ever used the word 'aghast' before but it really does describe my reaction to the chaos caused this week by the Special Needs Transport new contractors. The fact that one bus arrived to collect a child, only to realise that they had already filled the bus and there were no spare seats, would be funny if it didn't involve the most vulnerable people in the whole Tri-Borough area: namely children with special needs. My own experience of the shambles was relatively benign, which was that no one returned any phone calls;no one knew which firm was supposed to collect my son and no one had the slightest knowledge on how to manage our specific needs. This meant that we were without transport for a total of 3 days, in which time, the firm whom were originally supposed to be providing our transport, Radio Taxis, decided that they were unable and we were assigned to HATs. HATs did call and reassured me that they would be able to keep my son safe and when they arrived for the first time-3 days late-I was content to leave my son in their care, they even knew where they were going (although didn't know how to get there).
I understand that absolutely every single family was affected negatively in some way, the shambles in RBKC was universal. Some of the stories I heard from other families were both frightening and scary, especially when you consider that many of these children are prone to severe fitting, seizures or whom are seriously autistic - children being kept on buses for up to 4hrs, buses arriving without the correct harnesses, parents not been given any contact details nor ID, children being taken to the wrong addresses, unsuitable vehicles, ill tempered drivers (whom were required to accept liability for the first £750 of damage to the bus), waiting for over 3hrs for buses to arrive and escorts with no training in how to handle their passengers. It really is beyond belief that such vulnerable people can be treated with such a reckless attitude.
The only time I can ever recall a failure of such magnitude is the G4S Olympic failure, which was branded a "humiliating failure" by MPs. To date the only humiliation experienced in the Tri-Borough area is to the children with special needs and not those responsible. No explanation has been offered and certainly no apology. It is hard to imagine that those responsible have the slightest understanding, or even care, for the anguish that their incompetence has caused. It also means that the new special needs transport providers have started relationships on a very very poor basis which may never recover. Whilst it will be the children whom suffer, if trust is not restored, it will also impair the efficient running of service... after all this is all done in the name of efficiency isn't it?