THE MAD,MAD WORLD OF ROYAL MAIL...AN UNCHECKED CZECH AT THE HELM

There's nothing like blatant flattery to win over the winsome old Dame so thank you to this loyal reader for alerting us to a mysterious, machinating Czech shareholder. 

And, no, the Dame has people who stand in line for her.....

Royal Mail's billionaire shareholder is holding management's feet to the fire to supercharge profits. So far he has forced management to close down branch after branch. Now he has told them to get customers used to a branchless Royal Mail using the pandemic as an excuse to reduce customer service to the purely nominal

Dear Dame,

Whilst waiting in a queue outside Kings Road Post office for 40 minutes yesterday I spotted this Notice -  which tells us that in order to protect Staff & Customers from Covid the Post Office is reducing its opening hours.

Whilst standing in the cold I had plenty of time to try to work out how any reduction in opening hours is going to protect anyone – but unfortunately, my lockdown-addled brain failed to follow the logic.   Although you personally will never have had to stand in line we do know that you are a woman of great acuity. Perhaps you can explain?

When I finally made it to the Post Office counter and asked the staff if they understood the reasoning they were unable to enlighten me. 

But they did point out that all the other remaining Post Offices in the area are actually going to close at 2pm – “in order to protect & serve their customers better”. 

Which at least explained why the queue at Kings Road literally stretched around the corner

Hey, Ho what interesting times we live in.......

An Anonymous  but  Devoted Admirer